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Shipping Policy – Please read how we operate

Site News: COVID-19 Update. PLEASE READ

Global Magic Shop is still open and fully operational across Australia and the World.

During these difficult times, our priority at Global Magic Shop is to continue Magic goods and services to our customers across the world.

Can I still shop online on Global Magic Shop?

Yes. Australians and Worldwide customers are still able to shop online and receive orders as normal.

Are postage times delayed? YES

We’re currently experiencing high order volumes, together with flight cancellations worldwide. Please be aware that delivery times and enquiry response are still quick and we will always inform you where your order is.

We also have a large backlog of orders due to flight cancellations, International and National Protests and parcels delayed in Customs (due to PPE inspections).

While the majority of our products that are stocked in Perth, will not be affected and shipping times are as normal.  Items coming from our international suppliers will be delayed. We appreciate your patience at this critical time.

Orders are taking so long I would like a refund?

As we are currently experiencing delays from our couriers, we appreciate that you are patient waiting for your order. However, we can offer a cash refund with all bank fees that we are charged deducted or a full credit refund to you GMS account for future magic purchases.

With a tracking number we can see who has signed for the parcel. If we suspect the order has gone missing this is a case for the couriers to investigate.

Why do not Express?

We have temporarily taken off the Express Post option due to the current delays.

*Global Magic Shop will not tolerated any abusive or rude behaviour over the phone and by email.* Action will be taken

Is Global Magic Shop affected by the Australian Government shutdowns?

Global Magic Shop is fully operational and unaffected by the current government shutdowns.

Will Global Magic Shop be affected by a shutdown?

Global Magic Shop is fully operational and we anticipate that we will continue to operate throughout these uncertain times.

The health of our customers and staff at Global Magic Shop are a top priority, so we have enacted a work from home policy where possible, and our warehouse staff are maintaining high levels of safety and hygiene.

We will continue to update everyone as more developments occur and we look forward to continuing to fulfil orders. Thank you for your continued support and patience.

*All AUSTRALIAN orders are placed on a Friday night via our partner warehouse/ cut off time 8pm AWST. Orders will then be despatched the following Tuesday/ Wednesday.* – note if you place your order on a Thursday/Friday your order will be much quicker. If you miss our cut off and place your order on a Saturday, you have a much longer wait.

*We ship all completed orders on a Tuesday/ Wednesday. All orders that are placed online are dispatched within 10 business days. Please be mindful of Public holidays in different states and countries, that shipping may take a little longer than usual.*

Local orders have the option to collect from our head office free of charge. Please key in coupon code pickup-local when you check out. Please contact to arrange a suitable time to collect.

FREE SHIPPING

Get Free Shipping to Australia on all orders over $80.00

Order over $80.00 of magic products and we’ll cover the costs for you when shipping standard to Domestic Australian locations – 100% Free.

Orders under $80.00 shipping will be calculated at checkout.

Express Post can be arranged at additional cost to the consumer.

Get Free Shipping To New Zealand on all orders over $100

Order over $100 of magic products and we’ll cover the costs for you when shipping anywhere in New Zealand.

Orders under $100 shipping will be calculated at checkout.

Express Post can be arranged at additional cost to the consumer.

International Shipping.

FREE SHIPPING THE REST OF THE WORLD

Get Free Shipping to Anywhere in the world on all orders over $100

Order over $210.00 of magic products and we’ll cover the costs for you when shipping standard to Your country locations – 100% Free.

Orders under $210.00 shipping will be calculated at checkout.

All World ORDERS SHIP THE SAME OR NEXT BUSINESS DAY

* Some bulky items may be exempt from this offer, and the offer may be cancelled at anytime. If unsure about a particular item, please contact our team at globalmagicshop.com.au prior to ordering.

Contact Us

If you have any questions regarding your order or anything else, please contact our team.

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